Privacy Policy

We appreciate your interest in our website.

The protection of your personal data during the collection, processing and use during your visit to our website is very important to us. Your data is protected in accordance with the legal regulations.

Please take a moment and read the information below. It provides information about how we handle personal data, for what purpose this data is used, to whom we forward this data and how we protect your personal data.

Your personal rights are our top priority and we make every effort to protect and guarantee these rights.

Controller for the processing of your personal data according to the GeneralData Protection Regulation (GDPR):

AVISTA OIL Deutschland GmbH

Bahnhofstraße 82

31311 Uetze

+49 5177 85 0

info@avista-oil.de

Collecting and processing of data

Every access to our website and every retrieval of a file stored on our website is logged. The storage serves internal system-related and statistical purposes.

To be logged:

• name of the retrieved file,

• date and time of retrieval,

• transferred amount of data,

• message about successful retrieval,

• used operating system,

• browser and browser type,

• website from which is was forwarded,

• Internet service provider,

• visited websites and

• requesting domain.

Additionally, the IP addresses of the requesting computers are logged. The controller, however, does not draw conculsions on a person.

These data is only required to properly display the contents on our website, to optimise the content permanently for you and to support criminal prosecution in the case of hacker attacks.

Insofar as personal data (such as name, address, e-mail address, etc.) is collected on this website, this is done in voluntary agreement with you and in your knowledge.

The personal data is collected and processed by us within the framework of the provisions of the Telemedia Act (TMG), the EU General Data Protection Regulation (GDPR) and the Bundesdatenschutzgesetz (BDSG).

A revocation is possible at any time.

Use and transfer of personal data

So far as you provided personal data to us, we use this in accordance with the European and German data protection regulations and only for answering your requests, for statements, for settlement and termination of contracts conculded with you, for the technical administration and perhaps for the advertising of our products and services if we have your consent or if this is permitted by law.

Your personal data is only transferred to third parties or transferred in any other way if this is required for the contractual performance - especially the transfer of order data when integrating service providers and/or sup-pliers etc. -, required for billing purposes or if you have consented in advance. You have the right to withdraw a given consent for the future at any time.

Contact form

All your personal data and further information that you give to us via the configured contact form on our web-site, is collected and processed only for the purpose of the processing and answering of your requests on the basis of Article 6 (1) subsection 1 lit a) and b) GDPR. Your data is transferred to us by e-mail from our provider. Unfortunately, we cannot contact you and process your request if you do not provide the necessary information. An automatic decision making does not take place.

A transfer of your provided personal data to third countries or an international organisation does not take place and is also not in planning. A transfer of your personal data to external third parties does not take place. Your personal data that you provide to us via the contact form is stored for the duration of the processing of your request and is deleted or locked immediately after the processing is finished.

Shop

The personal data you provide will be collected, processed and used for the purpose of fulfilling a contract in accordance with Art. 6 (1) UAbs. 1 lit. b) GDPR. The provision of your personal data is necessary for the imple-mentation and contract of the contractual relationship for the purchase of our goods. In the case of non-provision, it is unfortunately not possible for us to conclude a contract online with you. An automated decision-making is not made. Insofar as payment arrears occur, we will pass on your personal data to a commisioned collection agency to collect the late claims.

The access to your personal data by our external supervisor of the IT systems can not be excluded within the context of maintenance and support services. A transfer to a third country or an international organization of your personal data does not take place and is not planned.

Your data will be stored for the duration of the contract and beyond for the duration of the statutory retention period. After this time the documents will be deleted. If deletion is not possible, the data will be restricted.

Rights of data subjectss

According to Article 15 GDPR, you have the right to request information about the processing of your personal data. Furthermore, you are free to claim your rights on the correction, deletion or, if deletion is not possible, on the restriction of the processing and on data portability according to Article 16-18, 20 GDPR. If you want to claim this right, please refer to our data protection officer.

Furthermore, you have the right to make complaints at the responsible supervisory authority at any time. Should you think that the processing of your personal data does not take place within the observance of the data pro-tection laws, we kindly ask you to contact our data protection officer.

Furthermore, according to Article 13 (2) lit. b) GDPR, you have the right to contradict the processing of your personal data at any time.

Protection of the stored data

We use technical and organisational security measures to protect your personal data from manipulation, loss, destruction or access by unauthorised persons. Our security measures are continously improved and adapted according to the state-of-the-art. It cannot be excluded that data that you transfer unecrypted cannot be ac-cessed by third parties during transmission. We point out that regarding the data transmission via the Internet (e. g. at the communication by e-mail) no final secure transmission can be guaranteed. Sensitive data should therefore either not be transferred at all or only via a secure connection (SSL) via the Internet.

Protection of minors

The consent to the processing of personal data can only be given by a person of legal age. For information society services, the consent of a child from the age of sixteen is permitted under Art. 8 GDPR.

Storage of anonymised data/cookies

On this website, usage data are collected and stored in anonymous form. For this purpose, so-called "cookies" can be used. These are text files that are stored on your computer and that allow an analysis of your use of the website. However, these collect and save the data exclusively in pseudonymous form. They are not used to identify you personally and are not merged with data about the bearer of the pseudonym. We use this infor-mation to determine the attractiveness of our website and to continually improve its content.

The use of the website is also possible without cookies. If you do not give your consent, no cookies will be set.

Data Protection Officer

If you have any questions about data protection, please contact our data protection officer S-CON DATENSCHUTZ, Kriegerstraße 44, 30161 Hannover (datenschutzteam@s-con.de).

Data protection declaration for the use of Google Analytics

This website uses Google Analytics, a website analysis service of Google Inc. ("Google") that uses cookies. Cookies are text files that are stored on your computer and that allow an analysis of your use of the website. Cookies transfer the generated information about your use of this website usually to a server of Google in the USA and are stored there. As this website however makes an IP anonymisation, your IP address will be short-ened by Google beforehand within member states of the European Union or other contracting states of the Agreement on the European Economic Area.

Only in exceptional cases will the complete IP address be sent to Google in the USA and shortened there. Google uses this information on our behalf to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and Internet usage to the website operator. There will be no merging of the Google Analytics transmitted by your browser IP address with other data from Google.

By setting your browser software accordingly, you can prevent the storage of cookies; however, please be aware that if you do this you may not be able to use the full functionality of this website. You may also prevent the collection by Goolge of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: tools.google.com/dlpage/gaoptout

You can prevent the collection of your data by Google Analytics by clicking the following link. An Opt-Out-Cookie is set that prevents the future collection of your data when visiting this website: deactivate Google Ana-lytics

If you delete the cookie in your browser, you must enable the Opt-out-Cookie again.

Newsletter

Newsletter data

If you would like to subscribe to the newsletter offered on this website, we will need from you an e-mail address as well as information that allow us to verify that you are the owner of the e-mail address provided and consent to the receipt of the newsletter. No further data shall be collected or shall be collected only on a voluntary basis. We shall use such data only for the sending of the requested information and shall not share such data with any third parties.

The processing of the information entered into the newsletter subscription form shall occur exclusively on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You may revoke the consent you have given to the archiving of data, the e-mail address and the use of this information for the sending of the newsletter at any time, for instance by clicking on the „Unsubscribe“ link in the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place to date.

The data deposited with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for other purposes with us remain unaffected.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is indefinite. You may object to the storage if your interests outweigh our legitimate interest.

CleverReach

This website uses CleverReach for the sending of newsletters. The provider is the CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede, Germany. CleverReach is a service that can be used to organize and analyse the sending of newsletters. The data you have entered for the purpose of subscribing to our newsletter (e.g. e-mail address) are stored on servers of CleverReach in Germany or in Ireland.

Newsletters we send out via CleverReach allow us to analyse the user patterns of our newsletter recipients. Among other things, in conjunction with this, it is possible how many recipients actually opened the newsletter e-mail and how often which link inside the newsletter has been clicked. With the assistance of a tool called Conversion Tracking, we can also determine whether an action that has been predefined in the newsletter actually occurred after the link was clicked (e.g. purchase of a product on this website). For more information on the data analysis services by CleverReach newsletters, please go to: https://www.cleverreach.com/en/features/reporting-tracking/.

The data is processed based on your consent (Art. 6 Sect. 1 lit. a GDPR).  You may revoke any consent you have given at any time by unsubscribing from the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place prior to your revocation.

If you do not want to permit an analysis by CleverReach, you must unsubscribe from the newsletter. We provide a link for you to do this in every newsletter message. Moreover, you can also unsubscribe from the newsletter right on the website.

The data deposited with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for other purposes with us remain unaffected.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is indefinite. You may object to the storage if your interests outweigh our legitimate interest.

For more details, please consult the Data Protection Provisions of CleverReach at: https://www.cleverreach.com/en/privacy-policy/.

Social Media

Facebook (Link)

On our website we use a reference (link) to the social network Facebook which is exclusively operated by Fa-cebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). The reference is indicated via the Facebook logo (no Facebook plug-in).

When clicking the Facebook logo, your browser initiates a direct connection with the Facebook servers. If you are already logged in to Facebook via your personal user account, an automatic forwarding of the information about the visit on our website takes place. It is then possible that Facebook assigns the visit of the website to your account. We point out that we do not have knowledge of the contents of the transmitted data as well as their use by Facebook.

If you do not want that Facebook transfers and stores your data, you must log out from your Facebook account.

Facebook plug-ins (Like and Share-Button)

You can recognise the Facebook plug-ins on our website by the "like, share or send buttons" ("Like"). They are operated by the social network Facebook (1601 South California Avenue, Palo Alto, CA 94304, USA). A de-tailed overview of the Facebook plug-ins can be retrieved under the following link: developers.facebook.com/docs/plugins/

When you visit our website, a direct connection between the Facebook server and your browser is initiated via the plug-in. Thereby, Facebook receives the information that you visited our website with your IP address. If you click the "Like button" while you are logged in to your Facebook account, it is possible that you can link the con-tents on our website on your Facebook profile. Thereby, it is possible for Facebook to assign your visit on our website to your user account. The transmission of your data takes place only after your explicit consent. We point out that we do not have knowledge of the contents of the transmitted data as well as their use by Face-book. You find the Privacy Policy of Facebook under: www.facebook.com/privacy/explanation

Twitter

The integrated Twitter function on our website is offered by Twitter Inc. (1355 Market St, Suite 900, San Francis-co, CA 94103, USA). By using this function, a linking of your visit on our website with your Twitter account takes place. In the course of this, an automatic transmission of data to Twitter takes place. If you do not want that data is transferred to Twitter, you can edit your Twitter account settings. We point out that we do not have knowledge of the contents of the transmitted data as well as their use by Twitter. You find the Privacy Policy of Twitter under: twitter.com/privacy.

Twitter-Plug-ins (Like und Share-Button)

The Twitter plug-in can be recognized by the "Share button" on our website. This is operated by Twitter Inc. (1355 Market St, Suite 900, San Francisco, CA 94103, USA).

When you visit our website, a direct connection is made through the plug-in between the Twitter server and your browser. Twitter receives the information that you have visited our website with your IP address. If you click the "Like-Button" while logged into your Twitter account, you may be able to link the contents of our website to your Twitter profile. This allows Twitter to associate your visit to our website with your user account. The transmission of your data takes place only after your explicit consent. We point out that we do not have knowledge of the contents of the transmitted data as well as their use by Twitter. You find the Privacy Policy of Twitter under: twitter.com/privacy.

XING

We have functions on our website from the XING service. When visting the website, your web browser is con-nected for a short time with the servers of the XING AG, Dammtorstraße 30, 20354 Hamburg, Germany ("XING"),

by which the XING functions are rendered (e. g. for the caclucation of the counter value). XING does not use cookies or stores personal data. Furthermore, no evaluation of your usage behaviour takes place. We point out that we do not have knowledge of the contents of the transmitted data as well as their use by XING. You find more information under: www.xing.com/app/share

Xing-Plug-in (Share-Button)

The Xing plug-in can be recognized by the "Share button" on our website. This is operated by XING AG, Dammtorstraße 30, 20354 Hamburg, Germany.

When you visit our website, a direct connection is made through the plug-in between the Xing server and your browser. As a result, the share functions - such as the display of the counter value - delivered. However, Xing does not receive any information that you have visited our site with your IP address.

We point out that we do not have knowledge of the contents of the transmitted data as well as their use by XING. You find the Privacy Policy of XING under: www.xing.com/app/share.

LinkedIn (LINK)

We use a link to the LinkedIn social network on our website, which is operated exclusively by LinkedIn Corpora-tion (2029 Stierlin Court, Mountain View, CA 94043, United States, hereinafter "LinkedIn"). The link is identified by the LinkedIn logo (not LinkedIn Plug-in).

By clicking the LinkedIn logo, your browser connects directly to the LinkedIn servers. If you are already logged into LinkedIn via your personal user account, the information about visiting our website is automatically for-warded to LinkedIn. It is then possible for LinkedIn to associate the visit to the website with your account. We point out that we are not aware of the content of the transmitted data and their use by LinkedIn. The following link leads to LinkedIn's privacy policy: www.linkedin.com/legal/privacy-policy.

LinkedIn-Plug-ins

We have integrated plug-ins from the social network LinkedIn of the LinkedIn Corporation (2029 Stierlin Court, Mountain View, CA 94043, USA; hereafter: "LinkedIn") on our website. You can recognise the LinkedIn plug-ins at the LinkedIn logo or the "Share button" (Recommend). If you call our website, a connection between the LinkedIn server and your browser is established. Via this connection, LinkedIn receives the information that you visited our website with your IP address. If you are logged in to your LinkedIn account and click the "Share but-ton", you have the possibility to link contents of our webiste with your LinkedIn profile. Hereby, a linking be-tween your visit to our website and your user account takes place. We point out that we do not have knowledge of the contents of the transmitted data as well as their use by LinkedIn. The following link leads to the Privacy Policy of LinkedIn: de.linkedin.com/legal/privacy-policy

Instagram

The plug-ins inserted on our website of the social network Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, California 94025, USA) can be recognised at the "Instagram button".

If you are logged in to your Instagram account and click the "Instagram button", you have the possibility to link contents of our website with your Instagram profile. Hereby, a linking between your visit to our website and your user account takes place. As provider of this website, we expressly point out that we do not have knowledge of the contents of the transmitted data as well as their use by Instagram. More about the Privacy Policy of Insta-gram can be found under: help.instagram.com/155833707900388

WhatsApp

We use a WhatsApp button on our website (WhatsApp share button). With this button, you can share contents of our website via the WhatsApp share button as personal message via your mobile phone. When using the WhatsApp share button, the operator of WhatsApp receives the information which content is shared and that the share button was used on our website. You find more information under: www.whatsapp.com/legal/

YouTube (videos)

The plug-ins of YouTube.de/YouTube.com that we use on our website, are represented by YouTube (LLC, 901 Cherry Ave, San Bruno, CA 94066 USA) and operated by Google Inc. If you call the plug-ins on our website, a connection to the YouTube servers is established. Hereby, the information which of our websites you have visited is transmitted to the YouTube server. If you are logged in as a member of YouTube, it is possible for YouTube to assign these information (seen videos and comments) to your personal user account. You can avoid the collection of your data by logging out of your account. The Privacy Policy of YouTube can be found under: www.google.de/intl/de/policies/privacy/

Google Maps

Our website uses Google Maps API (Application Programming Interface) for the visual presentation of geo-graphic information (maps). Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using Google Maps, you agree with the collection, processing and use of the auto-matically collected data and the data entered by you during the use of Google Maps by Google or their repre-sentatives or third provider.

When using Google Maps, information about your use of our website, including your IP address, is transmitted to and stored by Google on servers in the United States. The transfer of data to the USA is associated with risks under data protection law. If you do not want this, you can deactivate the service of Google Maps and prevent the data transfer to Google. To do this, you need to disable JavaScript in your browser. We point out, however, that you cannot use the map display in this case.

More information about the collection and processing of your data by Google and your corresponding rights as data subject can be found in the Privacy Policy of Google under: www.google.com/policies/privacy/ as well as in the terms of use for Google Maps or Google Earth under: www.google.com/intl/de_de/help/terms_maps.html

Google reCAPTCHA

We use „Google reCAPTCHA“ (hereinafter referred to as „reCAPTCHA“) on this website. The provider is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to determine whether data entered on this website (e.g. information entered into a contact form) is being provided by a human user or by an automated program. To determine this, reCAPTCHA analyses the behaviour of the website visitors based on a variety of parameters. This analysis is triggered automatically as soon as the website visitor enters the site. For this analysis, reCAPTCHA evaluates a variety of data (e.g. IP address, time the website visitor spent on the site or cursor movements initiated by the user). The data tracked during such analyses are forwarded to Google.

reCAPTCHA analyses run entirely in the background. Website visitors are not alerted that an analysis is underway.

The data is processed on the basis of Art. 6 Sect. 1 lit. f GDPR. It is in the website operators legitimate interest, to protect the operator’s web content against misuse by automated industrial espionage systems and against SPAM.

For more information about Google reCAPTCHA please refer to the Google Data Privacy Declaration and Terms Of Use under the following links: https://policies.google.com/privacy?hl=en and https://policies.google.com/terms?hl=en.